Simple, affordable IT for teams of 5 to 250

IT support for small businesses

  • Instant help from Resolver AI. Your AI-powered IT sidekick, in Slack, Teams or Google Chat, 24/7.
  • Real engineers when you need them, for anything Resolver can’t fix.
  • Same-day on-site support across London, and remote support UK-wide.
  • Clear monthly pricing. £10 + VAT per employee, with no long contracts.
Try Klyk with a 7-day free trial See how Resolver works
★★★★★Trustpilot 4.9 Cyber Essentials certified ISO 27001 certified Certified B Corporation
Klyk engineer next to a Klyk van
IT helpMicrosoft Teams9:41
My laptop's crawling and Outlook keeps freezing
Found it. Three apps are using 82% of your memory. Shall I close them and clear the cache?
Yes please
Resolved in 41 seconds
Instant response with Resolver
Same-day on-site support across London
Rated 4.9★ on Trustpilot
Up to 60% saved on hardware
Trusted by ambitious small teams
B Lab UK Field Energy Pip & Nut SURI THIS Surreal
Two ways to work with Klyk

Managed IT support, or co-managed with your team

We look after your IT for you, or work alongside your own IT team. Both are powered by Resolver AI and backed by expert engineers.

No IT team
Managed IT supportWe look after everything.
  • Instant help from Resolver, 24/7
  • Expert engineers, pay as you go
  • Security, devices and onboarding covered
  • Same-day on-site across London
Have an IT team
Co-managed IT supportWe help your team go further.
  • Resolver handles everyday requests
  • Issues reach your team already diagnosed
  • Extra engineers for projects and holidays
  • Specialists for networks, AV and cyber
Works with Okta, Microsoft 365, Google Workspace, Jira, Zendesk and HaloPSA. Compare managed IT support and outsourced IT support.
Introducing Resolver AI

Meet Resolver, your AI-powered IT sidekick

Instant fixes in Slack, Teams and Google Chat, 24/7. When it needs a person, an engineer steps in, already briefed.

£10 + VAT per employee per month.
Try Klyk with a 7-day free trialSee how Resolver works
IT help · TeamsResolver
I'm locked out of my account
I've checked it's you with your phone. Shall I reset your password and unlock your account?
Yes please
Resolved · account unlocked
How do I book a meeting room?
Here's the guide in Confluence:Booking a meeting roomConfluence · Office
Instant help, 24/7Up to 60% of tickets resolved automatically. No queue.
Self-healing devicesFrees up memory and processing power when a laptop slows down.
Device health monitoringCPU, memory, storage and battery, tracked on every device.
IT asset managementEvery device, who has it and what's free to reuse.
Your knowledge base, connectedAnswers from your Notion or Confluence docs.
Security-firstOnly acts with the user's OK, and brings in a person when needed.

Small business IT problems we fix every day

Wi-Fi dropsNew starter laptopsShared drivesPrintersPassword resetsPhishing emailsSlow laptopsLeavers’ access
Hover over a problem to see how Klyk fixes itSwipe, then tap a problem to see how Klyk fixes it
How Klyk IT support works

IT support built around resolution time

Most IT providers measure how fast they reply. We measure how fast your issue is fixed.

Resolver AI responds instantly and fixes everyday issues on the spot. Anything else goes to an engineer, already diagnosed, and on site if needed.

Smiling Klyk engineer
Resolver AI: instant fixes, 24/7
Help in Slack, Teams and Google Chat
Diagnoses and fixes issues with your OK
Up to 60% of tickets resolved automatically
Keeps devices fast and healthy
Answers from your Notion or Confluence
Specialist engineers: no repeating yourself
Briefed by Resolver, issue already diagnosed
Replies in the same thread
8am to 8pm, Monday to Friday
On-site engineers: across London
Our own engineers, not subcontractors
Same-day, anywhere in London
Networks, meeting rooms and hardware
Try Klyk with a 7-day free trial
On-site IT support

On-site IT support across London, for the things that matter most

Some things need an engineer in the room. Ours cover all of London within the M25, same day, with skills most IT providers don't have.

Network cabinet photo
Networks and Wi-FiSurveys, cabling, access points and fibre, fully managed.
Meeting room photo
Meeting rooms and audio-visualTeams, Zoom and Google Meet rooms that join in one tap.
Office move photo
Office moves and installsDe-rig, storage and re-install, so day one just works.

Plus everyday on-site support: new starter set-ups, hardware repairs with genuine parts, and loan devices while yours is fixed.

Circular IT

Hardware expertise most IT providers don't have

Most IT support stops at software. Our hardware engineers also buy, repair, upgrade and recover your devices, so they last longer and cost less.

Our own vans handle every delivery and collection across London.

The whole life of every device, handled by one partner
1. Buy smarter
New, certified refurbished, excess stock or trade-in
Routes most buyers can't reach, for up to 60% less
Tested in our workshop, with a 1-year Klyk warranty
The right spec for every role
2. Keep it running
Collected from your office, returned to your site
Repairs and upgrades with genuine parts, by our own engineers
A loan device, so nobody loses a day's work
3. Recover
Collected from offices or homes across London
Wiped to NIST 800-88 standards
Reused, sold for cash back or donated to a London school
Recycled only as a last resort, with certificates and carbon tracked
Klyk repair workshop
Engineer repairing a laptop
Klyk van collecting from a London office
Box of refurbished devices
Where we work

On site in London, remote across the UK

Resolver and our engineers support small teams across the UK remotely. In London, we add same-day on-site support for networks, meeting rooms and new starters.

See IT support in London
Who we support

Built for small teams

From your first hire to 250 people, with no in-house IT person needed.

StartupsFirst 10 hiresLaptops set up and secured before day one, so new starters get going straight away.
Growing teams10 to 50 peopleOnboarding, offboarding and licences kept under control as you hire.
Established SMEs50 to 250 peopleProactive monitoring, Cyber Essentials and device management across the team.
No IT personAny sizeFounders and office managers stop being the help desk.
What’s included

Everything a small team needs from IT

Need devices too? We supply laptops and equipment for your team, set up and ready to use.

Help desk by chat, email and phone
Device setup and management
Microsoft 365 and Google Workspace admin
Onboarding and offboarding
Security and Cyber Essentials
Backups
Hardware procurement
Recycling at end of life
Why Klyk

Not your traditional IT support company

Most IT support runs on ticket queues and generalist helpdesks. Klyk pairs our own AI with specialist engineers and in-house hardware expertise.

★★★★★Rated Excellent on Trustpilot
Traditional IT support Klyk
Speed of support
TraditionalLog a ticket, then wait in a queue. A small team, unable to scale with you.
KlykResolver AI responds instantly in Slack, Teams or Google Chat, 24/7, and fixes up to 60% of tickets on the spot.
Technology
TraditionalOff-the-shelf helpdesk software.
KlykOur own product, built and constantly improved by a software engineering team led by our ex-Google co-founder.
Expertise
TraditionalGeneralist helpdesk staff.
KlykExpert engineers across infrastructure, networks and hardware.
Platforms
TraditionalOnly support Microsoft or only Google.
KlykPlatform-agnostic, with expertise across Microsoft, Google, Apple and more.
Hardware
TraditionalNo repair service and no hardware expertise.
KlykCircular hardware from our own repair and recycling engineers. Save up to 60% on refurbished tech versus buying new.
On-site support
TraditionalSite visits booked days out, often without the right expertise.
KlykSame-day on-site support within the M25, including networks and meeting rooms.
Pricing

How much does IT support cost for a small business?

Start with Resolver AI, or go fully managed with expert engineers on hand. No fixed per-user contracts either way. A 10-person team pays £100 + VAT a month for Resolver AI.

AI support
Resolver AI£10+ VAT per employee per monthFor teams up to 250 employees.Larger team? Custom pricing
Best forSmaller teams keeping IT budgets down, and co-managed set-ups.

Covers most everyday IT needs, instantly.

24/7 support in Slack, Teams and Google Chat
Up to 60% of tickets fixed instantly
Quick actions, e.g. password resets, file and folder sharing, adding and removing users, and many more
Self-healing, monitored devices
Klyk IT asset management platform
Try Klyk with a 7-day free trial
AI + human support
Fully managed£10+ VAT per employee per monthplus engineers at £100 + VAT per hour, pay as you go
Best forTeams who want IT fully taken care of, so nothing slows them down.

Everything in Resolver AI, plus expert engineers for anything it can't fix.

Complex issues and on-site work
Includes travel to you within the M25
Billed pro rata, with a 5-minute minimum
8am to 8pm, Mon to Fri, out of hours on request
Pay as you go, top up when you need
Get fully managed IT support
What would IT support cost your business?Enter your number of employees for an instant estimate.
250+ employees Custom pricing

For larger teams, we tailor Resolver AI and engineer time to how you work. Tell us about your set-up and we’ll put together a quote for 10 employees.

Get a custom quote
Resolver AI onlyFor small teams and co-managed IT
£100a month£1,200 a year
Fully managedResolver AI plus expert engineers
£300a month£3,600 a year
Human support is billed pro rata, with a 5-minute minimum. Estimate based on companies of 10 employees.
Prices exclude VAT. Engineer time is estimated at 12 minutes per employee per month. You only pay for the time you use. Try Klyk with a 7-day free trial
Free trial for new customers

Try Klyk free for a week

  1. 1Intro callA 30-minute chat to understand your team and your tech issues.
  2. 2Your free weekWe set you up with Resolver AI and IT support, free for 7 days.
  3. 3Ongoing IT supportHappy with it? We’ll agree a plan that fits.
Rather talk now? +44 20 3307 2500
Switching to Klyk

We take the pain out of switching

Give us the go-ahead and we do the rest. We deal directly with your current IT provider and move you across to Klyk, with no bumps and a complete handover.

Your part Give us the go-ahead Give notice to your current provider, then tell us you're ready. That's all you need to do. We take it from here
Our part
We contact your providerWe liaise with them directly and agree the handover, so you don't have to.
We migrate you acrossAccounts, devices and documentation move to Klyk, with no downtime.
Complete handoverNothing left behind. Resolver goes live and you meet your engineers.

Rated 4.9★ on Trustpilot by the businesses we support

0.0★Rated on Trustpilot
InstantResponse with Resolver
Up to 0%Of tickets automated
Same dayOn-site in London
Read how Hunter & Gather run IT with Klyk
Ready to see why small teams rate us 4.9★?A 20-minute call with our team about how your IT works today and where we can help.
Book your intro call

Better IT, done responsibly

Circular IT, end to endEvery device bought smarter, kept running for longer and given a second life, by our own London workshop.
Carbon tracking built inThe footprint and savings for every device, and your total, ready for your sustainability reporting.
Helping London's schoolsYour retired devices can be donated to London schools supporting children in digital poverty, with an impact report to show for it.
Certified B CorporationA certified B Corp since 2021. #BeTheChange

IT support for small businesses: your questions answered

How much does IT support cost for a small business?

Resolver AI costs £10 + VAT per employee per month, so a 10-person team pays £100 + VAT a month. Engineers are £100 + VAT per hour, pay as you go, so you only pay for what you use.

Do I need IT support with fewer than 10 staff?

Yes, if IT problems are taking up your time. Small teams rarely have an IT person, so someone ends up as the help desk. Resolver answers everyday questions instantly, and an engineer steps in when needed.

Is there a minimum contract?

No long contracts. You pay monthly per employee for Resolver AI, and engineer time is pay as you go.

Can you support Macs and Windows?

Yes. We support Mac, Windows, iPhone, iPad and Android devices, across Microsoft 365 and Google Workspace.

Do you help with Cyber Essentials?

Yes. We get small businesses ready for Cyber Essentials and Cyber Essentials Plus, then keep devices and accounts compliant after certification.

What if I need someone on site?

We provide same-day on-site support across London, for networks, meeting rooms, new starter set-ups and repairs. Outside London, we support your team remotely.

Can you set up laptops for new starters?

Yes. With zero-touch set-up, laptops arrive ready to use, with apps, settings and security in place, so new starters can log in on day one.

How quickly do you respond?

Resolver responds instantly, 24/7, in Slack, Teams or Google Chat. Our engineers are available from 8am to 8pm, Monday to Friday.

Can you supply laptops and equipment?

Yes. We supply new, certified refurbished and excess stock devices, set up and ready to use, and recycle them securely at end of life.

Free for a week

Try Klyk IT support free for a week

Book a 30-minute intro call and we’ll set you up with Resolver AI and IT support, free for 7 days.

Try Klyk with a 7-day free trial

Get Started with Klyk

Ready to explore how Circular IT can transform your business? Schedule a 30-minute meeting with a Klyk Circular IT Expert to discuss your detailed requirements

Book a meeting

Monday-Friday: 9am-6pm GMT

Live Chat

Monday-Friday: 9am-6pm GMT