Managed IT support in London

IT Support London: instant, expert and on site

  • Instant help, 24/7. Resolver, our AI-powered IT sidekick, in Slack, Teams or Google Chat.
  • IT experts across your IT infrastructure, cyber and AI.
  • On-site support across London for your network, meeting rooms and office.
Try Klyk with a 7-day free trial See how Resolver works
★★★★★Trustpilot 4.9 Cyber Essentials certified ISO 27001 certified Certified B Corporation
Klyk engineer in a London office
IT helpMicrosoft Teams9:41
My laptop's crawling and Outlook keeps freezing
Found it. Three apps are using 82% of your memory. Shall I close them and clear the cache?
Yes please
Resolved in 41 seconds
Instant response with Resolver
Same-day on-site support across London
Rated 4.9★ on Trustpilot
Up to 60% saved on hardware
Trusted by ambitious London teams
Two ways to work with Klyk

Managed IT support in London, or co-managed with your team

We look after your IT for you, or work alongside your own IT team. Both are powered by Resolver AI and backed by expert engineers.

No IT team
Managed IT supportWe look after everything.
  • Instant help from Resolver, 24/7
  • Expert engineers, pay as you go
  • Security, devices and onboarding covered
  • Same-day on-site across London
Have an IT team
Co-managed IT supportWe help your team go further.
  • Resolver handles everyday requests
  • Issues reach your team already diagnosed
  • Extra engineers for projects and holidays
  • Specialists for networks, AV and cyber
Works with Okta, Microsoft 365, Google Workspace, Jira, Zendesk and HaloPSA.
Introducing Resolver AI

Meet Resolver, your AI-powered IT sidekick

Instant fixes in Slack, Teams and Google Chat, 24/7. When it needs a person, an engineer steps in, already briefed.

£10 + VAT per employee per month.
Try Klyk with a 7-day free trialSee how Resolver works
IT help · TeamsResolver
I'm locked out of my account
I've checked it's you with your phone. Shall I reset your password and unlock your account?
Yes please
Resolved · account unlocked
How do I book a meeting room?
Here's the guide in Confluence:Booking a meeting roomConfluence · Office
Instant help, 24/7Up to 60% of tickets resolved automatically. No queue.
Self-healing devicesFrees up memory and processing power when a laptop slows down.
Device health monitoringCPU, memory, storage and battery, tracked on every device.
IT asset managementEvery device, who has it and what's free to reuse.
Your knowledge base, connectedAnswers from your Notion or Confluence docs.
Security-firstOnly acts with the user's OK, and brings in a person when needed.

Does your IT support sound like this?

Hover over a problem to see how Klyk fixes it
How Klyk IT support works

IT support built around resolution time

Most IT providers measure how fast they reply. We measure how fast your issue is fixed.

Resolver AI responds instantly and fixes everyday issues on the spot. Anything else goes to an engineer, already diagnosed, and on site if needed.

Smiling Klyk engineer
Resolver AI: instant fixes, 24/7
Help in Slack, Teams and Google Chat
Diagnoses and fixes issues with your OK
Up to 60% of tickets resolved automatically
Keeps devices fast and healthy
Answers from your Notion or Confluence
Specialist engineers: no repeating yourself
Briefed by Resolver, issue already diagnosed
Replies in the same thread
8am to 8pm, Monday to Friday
On-site engineers: across London
Our own engineers, not subcontractors
Same-day, anywhere in London
Networks, meeting rooms and hardware
Try Klyk with a 7-day free trial
On-site IT support

On-site IT support across London, for the things that matter most

Some things need an engineer in the room. Ours cover all of London within the M25, same day, with skills most IT providers don't have.

Network cabinet photo
Networks and Wi-FiSurveys, cabling, access points and fibre, fully managed.
Meeting room photo
Meeting rooms and audio-visualTeams, Zoom and Google Meet rooms that join in one tap.
Office move photo
Office moves and installsDe-rig, storage and re-install, so day one just works.

Plus everyday on-site support: new starter set-ups, hardware repairs with genuine parts, and loan devices while yours is fixed.

Circular IT

Hardware expertise most IT providers don't have

Most IT support stops at software. Our hardware engineers also buy, repair, upgrade and recover your devices, so they last longer and cost less.

Our own vans handle every delivery and collection across London.

The whole life of every device, handled by one partner
1. Buy smarter
New, certified refurbished, excess stock or trade-in
Routes most buyers can't reach, for up to 60% less
Tested in our workshop, with a 1-year Klyk warranty
The right spec for every role
2. Keep it running
Collected from your office, returned to your site
Repairs and upgrades with genuine parts, by our own engineers
A loan device, so nobody loses a day's work
3. Recover
Collected from offices or homes across London
Wiped to NIST 800-88 standards
Reused, sold for cash back or donated to a London school
Recycled only as a last resort, with certificates and carbon tracked
Park Royal workshop
Engineer repairing a laptop
Klyk van collecting from a London office
Box of refurbished devices
Where we work

IT support across every part of London

We cover the whole of London, everywhere within the M25, with same-day on-site support wherever your team works.

Boundaries: ONS / GLA, Open Government Licence
North and North West LondonFast on-site support across North and North West LondonCamden, Islington, King's Cross, Finchley, Barnet, Wembley, Harrow
West LondonOn-site support from Hammersmith to UxbridgeEaling, Acton, Chiswick, Hammersmith, Hounslow, Uxbridge
Central LondonIT support for offices, studios and agencies in the West EndMayfair, Soho, Fitzrovia, Marylebone, Covent Garden, Westminster, Victoria (W1, WC1, WC2, SW1)
City of LondonSecure, compliant IT for law, finance and professional servicesFarringdon, Clerkenwell, Moorgate, Liverpool Street, Bank (EC1–EC4)
East LondonIT for fast-growing tech, creative and finance teamsShoreditch, Old Street, Canary Wharf, Stratford, Hackney
South LondonOn-site and remote support south of the riverLondon Bridge, Southwark, Bermondsey, Battersea, Clapham, Croydon
Who we support

IT support for every kind of London business

From five-person start-ups to multi-site teams of 250, across every sector, with support shaped around how you work.

Small businesses5–25 peopleInstant support from day one, without hiring an IT person.
Growing businesses25–100 peopleOnboarding, devices and security, with a named account manager.
Larger teams100–250+ peopleAn IT roadmap, multi-site support and carbon reporting.
Across London's key sectors
Law firmsSecure, compliant IT that protects client confidentiality, with Cyber Essentials as standard.
AccountantsSecure access to client files from anywhere, with extra cover through every deadline season.
Financial servicesLocked-down devices, monitored access and the audit trail your regulators expect.
CharitiesSimple, affordable IT that makes the most of every pound, with refurbished kit for less.
Schools and educationReliable classroom Wi-Fi, managed devices for staff and pupils, and support that fits the school day.
RecruitmentNew consultants set up on day one, with secure access to your CRM wherever they work.
Creative and mediaPowerful Macs specced for the work, fast networks for large files, and studio-friendly support.
Tech and start-upsIT that keeps up as you hire, from zero-touch laptops to SOC 2-ready security.
Why Klyk

Not your traditional IT support company

Most IT support runs on ticket queues and generalist helpdesks. Klyk pairs our own AI with specialist engineers and in-house hardware expertise.

★★★★★Rated Excellent on Trustpilot
Traditional IT support Klyk
Speed of support
TraditionalLog a ticket, then wait in a queue. A small team, unable to scale with you.
KlykResolver AI responds instantly in Slack, Teams or Google Chat, 24/7, and fixes up to 60% of tickets on the spot.
Technology
TraditionalOff-the-shelf helpdesk software.
KlykOur own product, built and constantly improved by a software engineering team led by our ex-Google co-founder.
Expertise
TraditionalGeneralist helpdesk staff.
KlykExpert engineers across infrastructure, networks and hardware.
Platforms
TraditionalOnly support Microsoft or only Google.
KlykPlatform-agnostic, with expertise across Microsoft, Google, Apple and more.
Hardware
TraditionalNo repair service and no hardware expertise.
KlykCircular hardware from our own repair and recycling engineers. Save up to 60% on refurbished tech versus buying new.
On-site support
TraditionalSite visits booked days out, often without the right expertise.
KlykSame-day on-site support within the M25, including networks and meeting rooms.
Pricing

How much does IT support cost in London?

Start with Resolver AI, or go fully managed with expert engineers on hand. No fixed per-user contracts either way.

AI support
Resolver AI£10+ VAT per employee per monthFor teams up to 250 employees.Larger team? Custom pricing
Best forSmaller teams keeping IT budgets down, and co-managed set-ups.

Covers most everyday IT needs, instantly.

24/7 support in Slack, Teams and Google Chat
Up to 60% of tickets fixed instantly
Quick actions, e.g. password resets, file and folder sharing, adding and removing users, and many more
Self-healing, monitored devices
Klyk IT asset management platform
Try Klyk with a 7-day free trial
AI + human support
Fully managed£10+ VAT per employee per monthplus engineers at £100 + VAT per hour, pay as you go
Best forTeams who want IT fully taken care of, so nothing slows them down.

Everything in Resolver AI, plus expert engineers for anything it can't fix.

Complex issues and on-site work
Includes travel to you within the M25
Billed pro rata, with a 5-minute minimum
8am to 8pm, Mon to Fri, out of hours on request
Pay as you go, top up when you need
Get fully managed IT support
What would IT support cost your business?Enter your number of employees for an instant estimate.
250+ employees Custom pricing

For larger teams, we tailor Resolver AI and engineer time to how you work. Tell us about your set-up and we’ll put together a quote for 10 employees.

Get a custom quote
Resolver AI onlyFor small teams and co-managed IT
£100a month£1,200 a year
Fully managedResolver AI plus expert engineers
£300a month£3,600 a year
Human support is billed pro rata, with a 5-minute minimum. Estimate based on companies of 10 employees.
Prices exclude VAT. Engineer time is estimated at 12 minutes per employee per month. You only pay for the time you use. Try Klyk with a 7-day free trial
Free trial for new customers

Try Klyk free for a week

  1. 1Intro callA 30-minute chat to understand your team and your tech issues.
  2. 2Your free weekWe set you up with Resolver AI and IT support, free for 7 days.
  3. 3Ongoing IT supportHappy with it? We’ll agree a plan that fits.
Rather talk now? +44 20 3307 2500
Switching to Klyk

We take the pain out of switching

Give us the go-ahead and we do the rest. We deal directly with your current IT provider and move you across to Klyk, with no bumps and a complete handover.

Your part Give us the go-ahead Give notice to your current provider, then tell us you're ready. That's all you need to do. We take it from here
Our part
We contact your providerWe liaise with them directly and agree the handover, so you don't have to.
We migrate you acrossAccounts, devices and documentation move to Klyk, with no downtime.
Complete handoverNothing left behind. Resolver goes live and you meet your engineers.

Rated 4.9★ on Trustpilot by the businesses we support

0.0★Rated on Trustpilot
InstantResponse with Resolver
Up to 0%Of tickets automated
Same dayOn-site in London
Ready to see why London teams rate us 4.9★?A 20-minute call with our team about how your IT works today and where we can help.
Book your intro call

Better IT, and better for London

Circular IT, end to endEvery device bought smarter, kept running for longer and given a second life, by our own London workshop.
Carbon tracking built inThe footprint and savings for every device, and your total, ready for your sustainability reporting.
Helping London's schoolsYour retired devices can be donated to London schools supporting children in digital poverty, with an impact report to show for it.
Certified B CorporationA certified B Corp since 2021. #BeTheChange

IT support London: your questions answered

How much does IT support cost in London?

Resolver AI costs £10 + VAT per employee per month. IT engineers are £100 + VAT per hour, pay as you go, with a 5-minute minimum, so you only pay for what you use.

What are your support hours?

Resolver responds instantly, 24/7, in Slack, Teams or Google Chat. Our engineers are available from 8am to 8pm, Monday to Friday, with out-of-hours and emergency support available on request.

Do you provide on-site IT support in London?

Yes. Our own engineers, based in Park Royal, provide same-day on-site support across London, including networks, meeting rooms, office moves and repairs.

Which areas do you cover?

Everywhere within the M25: all of London and outer London.

What is managed IT support?

Managed IT support is when an outside team looks after your business's technology: fixing issues, keeping devices secure and up to date, and planning ahead. With Klyk, it combines Resolver for instant, always-on support with expert engineers when you need them.

What is co-managed IT support?

It's for businesses that already have an IT team. Klyk plugs Resolver into your team to handle everyday requests, and provides expert engineers for extra hands or specialist skills when you need them, while your team stays in control.

What's the difference between managed and outsourced IT support?

Both mean an outside team looks after your IT. Managed IT support usually means ongoing, proactive support rather than paying per fix. Klyk combines both: Resolver for always-on support, and engineers on a flexible, pay-as-you-go basis.

How quickly do you respond?

Resolver responds instantly, in Slack, Teams or Google Chat. When an engineer needs to visit, we offer same-day on-site support across London.

What is Resolver?

Resolver is Klyk's AI-powered IT sidekick. It works 24/7 in Slack, Microsoft Teams and Google Chat, resolves up to 60% of tickets automatically with your OK, and hands anything else to a Klyk engineer with the issue already diagnosed. It also keeps devices running fast by freeing up memory and processing power, and includes the Klyk IT asset management platform.

Do you support small businesses?

Yes. Pay-as-you-go engineer time suits small teams well, and Resolver costs just £10 + VAT per employee per month.

Do you support Microsoft 365, Google Workspace and Macs?

Yes, along with Windows, iPhone, iPad and Android devices.

Do you repair and supply hardware?

Yes. We collect devices from your office, repair them in our Park Royal workshop and return them to your site, and we supply new, refurbished and excess stock devices for up to 60% less.

How do we switch from our current IT provider?

We handle the handover with your current provider, with no downtime, and Resolver is live from day one.

Free for a week

See how fast IT support can be

7 days of Resolver AI for your whole team, plus 3 hours of free remote support from our engineers.

Try Klyk with a 7-day free trial

Get Started with Klyk

Ready to explore how Circular IT can transform your business? Schedule a 30-minute meeting with a Klyk Circular IT Expert to discuss your detailed requirements

Book a meeting

Monday-Friday: 9am-6pm GMT

Live Chat

Monday-Friday: 9am-6pm GMT